Below you will find some general questions regarding the Me2You gift card.
Please contact the Me2You gift card customer service team if you have any further questions on 1800 932 777 or email [email protected]. We are here to help!
If your card has been lost or stolen, or you believe its security has become compromised, you should advise us as soon as possible by phoning us at 1800 932 777 or emailing us at [email protected] and advising us of the card barcode number and confirming the notice in writing at the address below. If you cannot provide the card barcode number we will not be able to cancel the card or issue a replacement card in accordance with clause 7.2. of the Terms & Conditions.
Notice should be sent to:
The Gift Card Company
Unit 10 Leopardstown Office Park
Sandyford
Dublin 18
Me2You is welcomed by thousands of Ireland’s favourite stores. Click HERE for a full list of the stores welcoming Me2You.
You can check your balance by visiting www.me2you.ie, clicking “Check my Balance” and entering the 9 digit barcode number from the back of your card.
Please check your balance or take a record of it after each purchase. Retailers are unable to access this information at the point of sale and only transactions less than or equal to your balance will be successful.
No, you can make multiple purchases for any amount up to the available card balance. You may also use your card in part payment for a transaction of a higher value than the card balance available by settling the outstanding amount by another payment method acceptable to the merchant. Please note that part payments can only be made in-store and not online.
For security reasons, each gift card can be loaded only once.
Yes, you can use your Me2You gift card online with retailers that accept Me2You on their website.
To use your card select:
No you never need a PIN code with a Me2You card as it is a swipe card.
We encourage customers to use their card in the first 12 months after issue as there is a small fee applied monthly from the 13th month onwards. Details of which are outlined on the reverse of the card and in our Terms & Conditions
No, your card balance never expires but the physical gift card expires after 24 months. If you still have a balance on the card when this happens simply contact us and we will issue you a new card containing your remaining balance.
Yes, the min. is €15 and max. €150. Corporate cards can be issued up to €500.
A maximum of 5 cards of €500 each maybe purchased in a single transaction online.
For larger orders or if you have any questions,
please contact [email protected] or call 1800 932 777.
Our sales team will be happy to help you place your order.
All orders are subject to card payment clearance. We aim to dispatch all orders received within 1-3 days of receipt of funds.
Cards received by post take up to 3 working days to go live. Cards bought in-store take 24 hours to go live.
Our customer service team are available by phone and email Monday to Friday between the hours of 9am – 5.30pm.
If you are unsatisfied with our service please write to us immediately by email:[email protected] or by post: The Gift Card Company Ltd., Unit 10 Leopardstown Office Park, Sandyford, Dublin 18. We will investigate any complaint quickly and may contact you for further information.
If you are not satisfied with our response, you may seek assistance from the Financial Services and Markets Authority (FSMA), the financial regulatory agency in Belgium. You can contact them at +32 2 220 52 11 or visit their website at www.fsma.be.